I have been without Internet since I hit Canada. First I think it's the Internet I'm trying to use (bandwidth); then I think it's the computer. In many cases I have been able to get Internet on my phone, but not the computer. I'm writing this with my phone which is difficult.
I brought it to Staples once. He turned it on, did exactly what I did all the time and it worked beautifully. I haven't gotten it to work since.
Ah technology -- a wondrous thing until it doesn't work or the operator doesn't work correctly.
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